Operator at Corendon Hotels & Resorts Curacao

Answer incoming calls and assist guests with their inquiries or redirect them to the appropriate department

Handle guest check-ins and check-outs efficiently and professionally

Process reservations and manage room availability

Provide accurate information about hotel facilities, services, and local attractions

Address and resolve guest complaints or issues promptly and effectively

Maintain a clean and organized front desk area

Collaborate with other departments to ensure guest satisfaction and smooth operations.

Prior experience in a similar role is preferred

Excellent communication and interpersonal skills

Strong problem-solving abilities

Ability to multitask and work under pressure

Proficiency in using hotel management software

Fluency in English and Dutch; knowledge of other languages is a plus

Flexibility to work in shifts, including weekends and holidays