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Front Office Supervisor

  • On-site
    • Willemstad, Curaçao
  • Front Office

Job description

We are seeking a dedicated Front Office Supervisor to join our team at Corendon Hotels & Resorts Curaçao. As a Front Office Supervisor, you will be responsible for overseeing the daily operations of the Front Office department, ensuring exceptional guest service and satisfaction

  • Supervise and support Front Office staff in their daily tasks

  • Ensure smooth check-in and check-out processes for guests

  • Handle guest inquiries and resolve any issues promptly

  • Maintain accurate records and reports related to Front Office operations

  • Assist in training new team members and providing ongoing coaching

Job requirements

  • Minimum of 2 years experience in a supervisory role within the hospitality industry.

  • Demonstrated ability to lead a team and provide exceptional customer service.

  • Proficiency in using hotel management software and Microsoft Office suite.

  • Excellent communication skills in English, Dutch, and Papiamentu.

  • Strong organizational skills and attention to detail.

  • Flexibility to work shifts, weekends, and holidays as needed.

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