Front Office Agent The Ritz Village

Join our team at Corendon Hotels & Resorts Curaçao as a Front Office Agent at The Ritz Village. As a key member of our Front Office department, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process.

Responsibilities:

• Welcome guests in a friendly and professional manner

• Handle guest inquiries and provide accurate information about the hotel and local area

• Process guest check-ins and check-outs efficiently

• Manage reservations and room assignments

• Assist guests with any requests or issues during their stay

• Minimum of 1 year experience in a similar role in the hospitality industry

• Excellent communication and customer service skills

• Proficiency in using hotel management software and reservation systems

• Ability to handle cash transactions and maintain accurate records

• Strong problem-solving and multitasking abilities

• Flexibility to work in shifts, including weekends and holidays

• Proficiency in English, Dutch and Spanish; knowledge of additional languages is a plus

• Positive attitude and a friendly demeanor

• Ability to work well in a team and independently

• Attention to detail and strong organizational skills