Rooms Supervirsor at The Rif

Support in overseeing the daily operations of the Housekeeping department

Plan, organize, and monitor staff workload to maintain cleanliness and quality standards

Conduct regular inspections of guest rooms and public areas to ensure proper maintenance

Assist in training, guiding, and coaching housekeeping staff to improve skills and performance

Ensure all housekeeping procedures, hygiene rules, and safety guidelines are followed

Communicate clearly with team members, managers, and other departments to resolve issues quickly

Handle guest concerns professionally and take action to maintain high satisfaction levels

Monitor inventory of supplies, equipment, and linen, and report needs promptly

Coordinate with maintenance on repairs, furniture condition, and preventative upkeep

Perform additional duties as required to support smooth departmental operations

Previous experience in housekeeping, including supervisory responsibilities

Strong leadership and coaching skills with the ability to motivate a team

Knowledge of hygiene, safety, and HACCP guidelines

Excellent organizational skills and the ability to manage multiple tasks

Strong attention to detail and commitment to quality standards

Good communication skills, both verbal and written

Ability to work collaboratively across departments

Flexibility to work different shifts as needed

Basic computer skills (MS Office: Excel, Word, PowerPoint)

Verbal and written communication skills in English