Reservations Agent at Corendon Hotels & Resorts Curacao

Assist customers in booking reservations for accommodations, transportation, and other services

Answer customer inquiries via phone, email, and in person

Provide information about hotel facilities, services, and local attractions

Process reservations accurately and efficiently

Handle customer complaints and resolve issues in a professional manner

Collaborate with other departments to ensure guest satisfaction

Maintain a positive attitude and provide excellent customer service at all times

Excellent communication skills

Customer service oriented

Ability to work in a fast-paced environment

Attention to detail

Strong organizational skills

Proficiency in using reservation software

Problem-solving abilities

Flexibility in work schedule

Previous experience in a similar role preferred

High school diploma or equivalent