Front Office Supervisor at The Rif at Mangrove Beach Corendon

We are seeking a dedicated Front Office Supervisor to join our team at The Rif at Mangrove Beach Corendon. As a Front Office Supervisor, you will play a key role in ensuring the smooth operation of our Front Office department.

• Oversee daily operations of the Front Office department

• Supervise and support Front Office staff

• Ensure exceptional guest service and satisfaction

• Handle guest inquiries and resolve any issues promptly

• Assist in training and onboarding new team members

• Proven experience in a front office or customer service role

• Excellent communication and interpersonal skills

• Strong leadership abilities and the ability to motivate a team

• Proficiency in Microsoft Office and hotel management software

• Ability to handle guest inquiries and resolve issues promptly

• Attention to detail and strong organizational skills

• Flexibility to work in shifts, including weekends and holidays

• Knowledge of hotel operations and front office procedures

• Ability to multitask and prioritize tasks effectively