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Front Office Supervisor

  • On-site
    • Willemstad, Curaçao
  • Front Office

Job description

Front Office Supervisor

We are seeking a Front Office Supervisor to join our team at Corendon Hotels & Resorts Curaçao. As a Front Office Supervisor, you will be responsible for overseeing the daily operations of the Front Office department, ensuring exceptional guest service and satisfaction.

  • Supervise and support Front Office staff in their daily tasks

  • Manage guest check-ins and check-outs efficiently

  • Handle guest inquiries and resolve any issues promptly

  • Ensure compliance with hotel policies and procedures

  • Assist in training and onboarding new team members

Job requirements

  • Proven experience in a front office or customer service role

  • Excellent communication and interpersonal skills

  • Strong leadership abilities and the ability to motivate a team

  • Proficiency in Microsoft Office and hotel management software

  • Ability to handle guest inquiries and resolve issues promptly

  • Attention to detail and strong organizational skills

  • Flexibility to work in shifts, including weekends and holidays

  • Knowledge of hotel operations and front office procedures

  • Ability to multitask and prioritize tasks effectively

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