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Concierge Supervisor

  • Willemstad, Curaçao

Job description

Concierge Supervisor at Corendon Hotels & Resorts Curaçao

Corendon Hotels & Resorts Curaçao is seeking a highly motivated and experienced Concierge Supervisor to join our team in the Concierge department. As a Concierge Supervisor, you will be responsible for overseeing the daily operations of the Concierge team and ensuring exceptional service to our guests.

Key Responsibilities:

  • Supervise and train the Concierge team to ensure efficient and effective operations
  • Coordinate guest requests and provide personalized assistance
  • Manage reservations and maintain accurate records
  • Assist with concierge services such as booking transportation, arranging tours, and recommending local attractions
  • Handle guest complaints and resolve issues in a timely manner
  • Collaborate with other departments to ensure seamless guest experiences

Job requirements

Job Requirements: Concierge Supervisor

  • Minimum of 2 years of experience in a supervisory role within the hospitality industry
  • Excellent communication and interpersonal skills
  • Strong leadership abilities and the ability to motivate a team
  • Proficiency in English and Dutch; knowledge of additional languages is a plus
  • Exceptional organizational and time management skills
  • Knowledge of local attractions, restaurants, and services
  • Ability to handle guest inquiries and complaints effectively
  • Flexibility to work in shifts, including weekends and holidays
  • Proficiency in using computer systems and software
  • Valid driver's license