Job description

Replenish merchandise and monitor stock availability.
Participate in product knowledge, sales, customer service, and company training.
Welcome guests and provide friendly, professional, and personalized assistance.
Support sales targets through product recommendations, upselling, and cross-selling.
Stay informed about new merchandise, promotions, and changes to boutique procedures.
Provide accurate information about product features, prices, available sizes, and promotions.
Arrange merchandise according to visual merchandising guidelines and ensure prices are clearly displayed.
Maintain a clean, organized, and inviting boutique, including displays, fitting areas, counters, and storage spaces.
Process purchases accurately using the point-of-sale system and handle cash, card payments, and other approved payment methods.
Identify customer needs and recommend suitable products, including clothing, accessories, souvenirs, and other boutique merchandise.

Job requirements

High school diploma or equivalent.
Strong verbal communication skills in English.
Basic understanding of stock control and merchandise presentation.
Previous experience in retail sales, customer service, or hospitality is preferred.
A background in marketing and experience with sales strategy is an advantage.
Experience handling cash and operating a point-of-sale (POS) system is an advantage.
Ability to remain calm and manage several customer requests during busy periods.